Shipping & Returns

 

UK Shipping


All of our orders shipped to the UK are free.  Our parcels are tracked so please arrange for someone to accept and sign for your delivery. We aim to dispatch your scarf within 48 hours of placing the order.  Please email us if you want an urgent delivery.
We will send you a tracking number via email once your parcel has been dispatched.

Shipping International

International Shipping

We ship internationally. Costs will be calculated on an individual basis at checkout.

 

Returns

If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 14 days of receipt.

Returned items should be unused and unworn and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.

Please note:
Goods will only be accepted for return if they are returned within 14 days of delivery, unless we have notified you otherwise.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.